Your model and player
Find the exact device model, system and installed player. Check whether the app has a separate licence.
Setup
Set up Kopen TV on your device
Setting up Kopen TV means signing in to a player app on your device with the details IPTV Services emails you. This hub explains those details, the two common sign-in methods, and the general steps for each kind of device.
A familiar screen. A clear next step.
Choose your device family.
Jump straight to the notes for your screen. These are general preparation steps; the exact application and model decide which menus you see.
Your supplied login
Use the server, username and password or full M3U link supplied for your account. Keep credentials out of public screenshots.
Your normal viewing screen
Sign in on one device, check your priority programmes and let the usual viewer try the controls before adding other screens.
General guidance, not app-by-app walkthroughs
Kopen TV has not yet published tested, screen-by-screen instructions for specific player apps, and player menus change often. These steps describe what is common to most players. If yours looks different, ask IPTV Services support about the exact model, player and screen you are using.
1. Find your login email
After payment confirmation, IPTV Services supplies your username, password and M3U link, along with the server address many players ask for. Check spam or promotions folders if it is not in your inbox, and keep the email private — the details are for your household.
2. Choose a sign-in method
| Method | What you enter | Good to know |
|---|---|---|
| Xtream Codes | Server address, username, password | Offered by many IPTV players; usually loads live channels, the TV guide and the on-demand library as separate sections. |
| M3U link | One long web address | Works in more apps, including some general media players. Paste the whole link without spaces. |
| Device code / MAC | Code shown by the app or box | Used by some TV players and set-top boxes. Activation is handled by the app maker or needs help from support. |
3. Sign in on your device
Smart TVs (Samsung, LG and others)
- Open the app store on your TV and search for an IPTV player. Read its description to confirm it supports Xtream Codes or M3U sign-in.
- Install it and open it. If the player shows a device code or MAC address and asks you to activate it on the app maker’s website, that activation (and any fee) is with the app maker.
- Choose the Xtream Codes option if offered and enter the server address, username and password from your email — or paste the M3U link.
- Allow the first channel and guide update to finish. Loading time and available sections depend on the player, account and connection.
Fire TV, Android TV and Google TV
- Open the device’s app store and install an IPTV player that supports Xtream Codes or M3U.
- Open the player and choose to add a playlist or user.
- Pick Xtream Codes (server address, username, password) or M3U (paste the full link), then save.
- Open the TV guide section and let it load. Mark favourites to avoid scrolling long lists with the remote.
Apple TV, iPhone and iPad
- Check the App Store on your exact device for a player whose supported systems and sign-in methods match the supplied access details.
- Open it and choose the option to add a playlist, provider or user.
- Enter the server address, username and password, or paste the M3U link.
- Repeat on each Apple device you want to use. Each one playing at the same time counts as a connection.
Android phones and tablets
- Install an IPTV player from Google Play that supports Xtream Codes or M3U.
- Add a new playlist or user and enter your details from the email.
- Prefer Wi-Fi: live TV can use a lot of mobile data.
Windows and Mac computers
- Either install a desktop IPTV player that supports Xtream Codes or M3U, or use a media player that can open a network stream.
- In a desktop IPTV player, add a user with the server address, username and password.
- In a general media player, use its “open network stream” option and paste the M3U link. Guide and library features vary by player; opening a playlist does not establish support for every feature.
Portal-style set-top boxes
- Some boxes sign in with a portal address and the box’s MAC address rather than a username and password. Contact IPTV Services support with your box model and MAC address before buying, so they can tell you whether and how it can be set up.
Not sure your device will work? See devices, or prepare a 24-hour trial request. Support confirms availability before supplying details.
4. Fix common problems
| Problem | Try this |
|---|---|
| Login failed or “invalid credentials” | Retype rather than paste if the TV keyboard adds spaces. Check the server address exactly as written, including any http:// prefix and port number. |
| The channel list is empty | Allow the first load to finish, then use the player’s refresh or reload-playlist option. If you used the M3U link, make sure the whole link was pasted. |
| The TV guide is empty or wrong | Use the player’s option to update the guide (EPG). If times are off by hours, check the time-zone setting in the player and on the device. |
| Buffering or freezing | Try another channel to see if it is one stream or all of them. Move to a wired connection or closer to the router, and restart the router and device. Note whether the issue affects one source, one device or unrelated internet services too. |
| “Maximum connections” or a stream will not start | Another screen may still be playing. Stop playback on other devices, or check how many connections your plan has. |
| It worked, then stopped | Check whether your trial or term has ended. Plans do not renew automatically. |
5. Still stuck?
Contact IPTV Services support with: the email address you ordered with, your device and model, the player app name, the sign-in method you used, and a photo or screenshot of any error. Never send your card details.
Haven’t chosen a plan yet?
See every term and connection count with the full total in US dollars.